dafado

For places

Hear what your customers are really saying.

Written reviews are rare, short, and star-shaped. A voice review is a real person, in their own words, collected with a QR code, transcribed, translated, and turned into insight you can act on.

Free for 90 days. No card required. Everything included.

The problem

Star ratings don't tell you why.

Most happy guests never write a review. The few who do leave a number and a line. You're left guessing what actually delighted them, or what quietly drove them away.

Few people type

Writing a review is a chore. The people who do are usually the angriest or the most obliged, not your everyday guest.

Numbers hide the reason

Four stars tells you a mood, not a cause. Was it the food, the wait, the welcome? A rating can't say.

You find out too late

By the time a pattern shows up on a public site, the guest is gone and the problem is weeks old.

Why voice

People say more out loud.

Talking is effortless where typing is work. In twenty seconds a guest tells you more than a paragraph ever would: warmly, specifically, and in their own voice.

Effortless for the guest

Scan, hold, talk. No app, no account, no keyboard. The barrier that stops written reviews simply isn't there.

Rich and specific

“The bolognese was perfect but we waited twenty minutes.” That's the detail a star rating can never carry.

Unmistakably real

A real human voice can't be faked or bought. Every review is a person who was actually in the room.

How Dafado works

From a QR code to real understanding.

1

Guests scan & speak

Your branded QR code sits on the table or the counter. A guest scans it and records a short spoken review. No typing, no sign-up.

2

We transcribe & translate

Every voice is transcribed automatically and can be read in a dozen languages, so nothing is lost, whoever your guests are.

3

You see what matters

Dafado reads every review and surfaces the themes, the sentiment, and the trends: the picture you'd never get by reading them one by one.

AI insights

See the story in every review.

Dafado reads every voice for you and surfaces the themes, how guests feel, and what needs attention, so you understand your whole room at a glance.

Insights

What guests keep saying

Guests love the food and the welcome, and it shows in the ratings. The one thing pulling scores down is the wait at busy times, worth a look before it costs you a regular.

4.3 average
Positive 14Mixed 5Needs work 3
  • Food quality PositiveGuests rave about the burgers, the pasta, and the cheesecake, cooked exactly how they like it.
  • Friendly staff PositiveThe welcome comes up again and again; several guests name a server they loved.
  • Wait times Needs workAt peak hours guests report fifteen to thirty minute waits, the main thing dragging scores down.

A sample report. Yours is built from your own guests' voices.

Built for the real world

It grows with you, week by week.

Voice reviews aren't a switch you flip. They're a habit your guests build, and the longer they do, the sharper your picture gets. That's why the trial is 90 days, not 14.

Weeks 1–2

You print the QR and place it on tables. The first curious guests give it a try.

Weeks 3–6

Reviews start arriving. The first themes appear: what people love, and what needs a look.

Weeks 8–12

It's part of the counter now. You're reading your guests in real time, and acting on it.

What your guests get

  • A way to be heard that takes twenty seconds
  • No app, no account, no forms
  • Their own voice, in their own words
  • A place that clearly listens

What you get

  • Honest feedback from everyday guests, not just the loudest
  • The themes and trends behind the ratings
  • The right to reply in your own voice
  • Authentic voices you can turn into marketing

Simple pricing

One plan. Everything included.

€29 a month, or €290 a year with two months free. Every place starts with 90 days free, no card. Cancel anytime.

Start hearing your customers.

Your first 90 days are free. No card, no limits, everything included.

Claim Your Place